AI & Automation

Prompt Engineering: Mastering AI-Powered Productivity

Craft clear, effective prompts that get better, more reliable results from AI tools — no technical background needed.

Beginner to Intermediate
1 day
Most popular
HRD Corp claimable

Overview

This hands-on course helps professionals get better, faster results from AI tools by mastering the art and structure of prompt engineering.

Participants learn the core building blocks of an effective prompt, practise writing and refining prompts through real iteration, and explore advanced techniques for more complex tasks. The course also covers using Claude AI effectively, real-world business use cases, and the responsible, governed use of AI at work. By the end, participants apply everything to build a complete, end-to-end AI-assisted workflow for a real task from their own job.

Schedule is tentative and subject to change based on the trainer’s delivery and participants’ progress.

What you’ll learn

Understand what prompt engineering is and why clear instructions lead to better AI outputs
Structure prompts using role, goal, context, constraints, examples, and output format
Write and refine high-quality, professional-grade prompts
Diagnose failed outputs and iterate on prompts to improve consistency
Apply advanced techniques like chain-of-thought prompting, role assignment, and few-shot examples
Use Claude AI effectively for documents, writing, analysis, and summarization
Apply prompt engineering to real business tasks — emails, reports, itineraries, and more
Understand best practices, data privacy, and when human judgment should override AI

Who should join

Non-technical professionals and government staff
Teams looking to improve productivity with AI
Anyone curious about using AI tools like Claude or ChatGPT to simplify their work

Prerequisites: None. No prior knowledge of AI or prompt engineering is required — basic computer literacy and familiarity with common digital tools are recommended.

Course modules

01 Introduction to AI & Prompt Engineering

What prompt engineering is, why it matters for daily work, and how clear instructions lead to better AI outputs. Hands-on: compare AI outputs from a vague prompt versus a clear one.
02 Prompt Fundamentals

The core building blocks of an effective prompt: role, goal, context, constraints, examples, and output format. Hands-on: break down and construct prompts using each building block.
03 Writing High-Quality Prompts

Writing structured prompts that produce accurate, professional-grade results. Hands-on: rewrite a set of vague prompts into clear, structured ones.
04 Iteration Workflows

Reviewing AI outputs, diagnosing failures, and revising prompts iteratively for quality and consistency. Hands-on: iterate on a prompt across multiple rounds.
05 Advanced Prompting Techniques

Chain-of-thought prompting, role assignment, few-shot examples, and structured output formatting for complex tasks. Hands-on: apply an advanced technique to a harder task.
06 Using Claude AI Effectively

Claude's features and how to use it for long documents, writing, analysis, summarization, and business workflows. Hands-on: use Claude to summarize or analyze a long document.
07 Practical Use Cases & Business Applications

Real-world use cases: drafting emails, creating itineraries, writing reports, generating checklists, handling customer responses. Hands-on: draft a real business document using AI.
08 Risk, Best Practices & AI Governance

Responsible use of AI: verifying outputs, data privacy, and when human judgment must override AI. Hands-on: review a sample AI output for accuracy, risk, and oversight.
09 Mini Project: End-to-End Prompt Workflow

Build a complete AI-assisted workflow for one real task from your own work, with quality checks and responsible-use guardrails. Hands-on: build and present the workflow.

FAQ

+ Is this course HRD Corp claimable?

Yes, subject to your grant approval. Tarsoft is a registered training provider and will help with the application.

+ Do I need a technical background?

No. The course is designed for non-technical professionals and assumes no coding experience.

+ Can this be run in-house for our team?

Yes — we deliver private cohorts on-site or online, built around your team's real tasks.

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